1.1) Describe person-centred approaches.
Person centred approaches is when you put the individual at focus and follow certain values such as listening to their needs, what they desire and want. Diagnoses can put people in boxes/ generalisations, diagnoses should be used as a guide not to define the individual as a person. If the person is diagnosed dementia doesn’t mean that the person is useless, but just needs extra help. You as a professional should impower them to be independent, hold on to their dignity and allow them to make their own choices. You are there to help and guide and build up a partnership that both of you are comfortable with. For the carer to know what to do there are some principles they need to follow.
1. Respect for patient’s preferences
2. Coordination and integration of care
3. Information and education
4. Physical comfort
5. Emotional support
6. Involvement of family and friends
7. Continuity and transition
8. Access to care
These are there just to help you remember what to do but it does not always mean that the individual wants all 8 of them, for example the individual might not want physical comfort but only emotional. You are there to support not to fix, let the person feel independent, and empower them to live the life they want to live.
Respect for the patient’s preference is to listen to the patient, do what they want, not what they disapprove of. Building up relationship, asking questions, use any prior information you have on them and avoid too much repetition.
Coordination and integration of care is communication between services for example communication between the GP of the user and the psychotherapist. “The main goal of care coordination is to meet patient’s need and preferences in the delivery of high-quality, high-value health care”. (Jack, 2018). That also means to involve the patient in his or her treatment.
Information and education, up to date records communication between professionals and that information is passed on also involving the individual. The individual may want to know how to get their information and the latest report.
Emotional support the user having access to services that supports, understands their needs, concerns and issues. Having regularly check for anything that might have changed. Also, for the user to have trust in the services giving to him or her.
Involvement of family and friends is very important, so the family and friends can offer right support, by involving the family and friends they them self can get support if needed to.
Continuity and transition are continued support and assessment to ensure that the treatment is ongoing even if the service changes, example from hospital care to a proper home care.
Access to care to what is needed, regular updates and that needs are still being met.
These principles are a guide it doesn’t mean that every patient you meet is going to need every one of them. For example: Amanda is 60 years old and is retired because she broke her right leg. She loves to take long works and she enjoys the outdoors. Amanda is used to do everything herself and is very independent, but after her injured she needs a lot of help and this is hard for her to aspect. She refuses to have a home care, in her case she needs to feel that she has the power over her live, still when given care. When the care comes she needs to guide her and not try to take over.
1.2) Explain why person-centred values must influence all aspects of social care work.
Personalisation ensures people receiving care and support and remain centred to the care. Personalised care and support help to empower people to live the life’s they want to live. Removing barriers to everyday activities helps to ensure people can remain in control. There are 9 values
1. Communication and listening
3. Promoting rights
When you are working in health and social you need to put all this value in practise. Maybe in different ways and not all of them at the same time, but most of the time you need to ably them in your work.
Communication and listening to the services user are important, both for the user and for the career. They need to understand each other for the user to get the best help and for the career to give the best help. For the career to the best job she needs to be patient and listing to the needs of the user.
We are all different individuals and should be treated as an individual not as a group. When working with a service user, you should base your work to the individual not the diagnose the individual has.
Promoting rights means that you provide the rights the user have and maintain it even if they are helpless or need a lot of help, and not deprive them of their right to say what they want or to say no to something.
When working with a service user you should be careful that you let them have their independence, because too much help do not mean that the job was well done. A user might like to do most of things themselves but just need a little assistant.
You as a health and social worker are there to help the user do thing because they are not capable of doing it themselves when helping them you should think about their boundaries, what they are comfortable with. You should hold on to their dignity and ask them what they want.
Respect goes both ways, when you respect the user then the user will respect you. By listening to the user and trying to understand their needs and maybe pain you will gain their respect.
Building a partnership with the user is very important, because when you give effort the user will open to you and that makes your job easier, and you can give the best care. The service user will also find it easier when they know that they can confide in you as a career.
1,3 Explain how person- centred values should influence all aspects of social care work
Talking to the service user, listing to what they need and want. Giving them choices if they want help and what type of help they want and giving them some privacy. Communicating with the user is important, telling him or her what you are doing and how you are doing it. Using other organisations is very good, for example: past information about them, the goals set by them or by the GPs, and some personal information about them, what they are like as a person.