Of all the management functions, leadership is perhaps the most critical. Organizations that have visionary leaders have been found to outperform their peers. Leadership means offering strategic direction to the firm. Decisions on hiring and how to manage employees are largely determined by the company’s strategic focus. Ambitious and strategic companies invest heavily in recruiting the best and maintaining them above everything else.
Managing employees is not easy. The hardest part is coming up with the right policies to motivate them to be productive and creative. Human resource is critical and managers who are able to manage people succeed in creating great and successful companies. Motivation strategies should revolve around meeting the needs of employees. Beyond that, managers have strategic and routine duties. The General Manager is tasked with developing strategic direction for the organization while the managers can carry out routine tasks to ensure that the activities of the firm are running smoothly (Monin 200).